Privacy Policy

Last Updated: 18 February 2026

Welcome to maritimemodels.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services.

1. Who We Are

Website: maritimemodels.com.au
Email: ian@austekmodels.com.au
Location: Australia

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Postal or delivery address

  • Billing details

  • Project specifications, drawings, CAD files, and reference images

You provide this information when:

  • Submitting an enquiry

  • Requesting a quotation

  • Placing an order

  • Communicating with us directly

Payment Information

As we collect payments directly, we may collect necessary payment details.
Payment information is processed securely. We do not retain full credit card information beyond what is required to complete a transaction.

Website Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

This information helps us improve website functionality and security.

3. How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Prepare and provide quotations

  • Manufacture and deliver models

  • Process payments

  • Provide after-sales support

  • Improve our services and website

  • Meet legal and tax obligations

We do not sell or rent personal information to third parties.

4. 3D Files, Drawings & Intellectual Property

Clients may supply drawings, digital files, photographs, and other materials for custom model production.

  • These materials are used solely for the agreed project.

  • Files are stored securely.

  • We do not reproduce or distribute client-provided files without permission.

  • Files may be archived for future reorders unless you request deletion.

5. Data Security

We take reasonable technical and administrative measures to protect personal information against:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

While we take appropriate precautions, no online transmission can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies to:

  • Improve website performance

  • Enhance user experience

  • Analyse website traffic

You may disable cookies in your browser settings if preferred.

7. Disclosure of Information

We may disclose personal information only when necessary to:

  • Payment processors

  • Shipping or courier services

  • Accountants or legal advisers

  • Government authorities where required by law

All third parties are expected to handle your information securely.

8. Access and Correction

Under Australian privacy law, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or outdated information

To request access or corrections, please contact us via email.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

maritimemodels.com.au
Email: ian@austekmodels.com.au
Australia